SERVICE


 

Question: How does a potential rollstock customer properly evaluate the

quality and availability of service?

- Average Years of Rollstock Packaging Experience?

- Ratio of Installed Machines/Technician?

RapidPak has 367 active, installed machines running in daily production

RapidPak has a full-time staff of 5 long tenured and well experienced technicians, plus 1 service manager, and a staff of 8 ALKAR technicians that are cross trained

367 machines ÷ 6 technicians = 62 machines/technician

Competitors typically maintain a 120 to 125 machine/technician ratio with many technicians being junior and inexperienced

Plus, RapidPak machines have a total top-to-bottom Allen Bradley Control System. Allen Bradley has a very large network of trained technicians through their distributors and their own people

Alkar-RapidPak, Inc.
932 Development Drive
Lodi, WI 53555
Ph: 608-592-3211
Fax: 608-592-4039
 

 

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